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Month – January 2016

7 Keys to Disney’s Success

If there’s one business in the world that knows all about customer service then it’s Disney! I’m going to share with you the 7 Keys to Disney’s Success from the book:  Inside The Magic Kingdom:  Seven Keys to Disney’s Success by Tom Connellan. 7 Keys to Disney’s Success: The competition is anyone the customer compares you […]

Back-to-the-Basics: Poking Around

Welcome back to another ‘Back-to-the-Basics’ Monday! This is going to be a quickie but a goodie. Here’s some words of wisdom from none other than the ‘Millionaire-Maker Marketing Guru’ himself, Dan Kennedy! “Even a blind hog finds a truffle once in a while – as long as it keeps poking around.” Keywords:  ‘Poking around’ You […]